Frequently Asked Questions
Screen Printing FAQ
We require a minimum order of 12 pieces for a one-color, one-location print. Minimums increase with the number of print colors and print locations.
Re-orders can be placed, but keep in mind that minimums will apply. We recommend ordering a few extras with your initial order to avoid having to place a minimum re-order.
We do not guarantee exact quantities due to defective garments or occasional misprints. If you must have exact quantities, we recommend ordering a few extras to make sure your numbers are covered.
Yes. You can mix and match garment styles and colors AS LONG AS the same artwork and print colors will work on ALL garments. If the artwork and/or print colors are different, then new minimums will apply.
You can view our online catalogs by clicking here , or you can request a catalog by emailing or calling 877-804-7507.
Yes. Undecorated sample garments can be ordered at a discounted price plus $5 shipping.
Items cannot be returned or exchanged after they have been printed unless we are responsible for an error or the garment is found to be defective. It is extremely important that you review all artwork proofs for errors. Once your approval is received, we proceed with decoration.
Our setup fees are included in the price of the garment. Don’t be fooled by others who offer “free” setups. More than likely the fees are figured into the garment price, but not disclosed.
Yes. Call for quotes, 877-804-7507
AI, EPS, PDF, JPG, TIF, PSD. We can provide you with more specifics when it comes to submitting art.
Typical turnaround time is 10 business days after final art approval. However, we can work closely with you to meet any deadline.
Due to the time and cost associated with set up, printed samples are not available. We will provide an electronic proof before printing is started. The proof will represent colors, image size, and placement. Printing will not begin until the electronic proof is approved.
You can see our samples by visiting our Portfolio page.
Because every job we do is different, we do not have menu pricing. To receive a quote you can contact us through our Contact Form or call us at 877-804-7507.
We ask for half the payment at the time of order. The rest is due upon pick up or delivery.
We prefer cash, checks, or money orders. We do accept credit and debit cards, but these forms of payment will incur a lost-cash discount of 4 percent.